Donate or Volunteer at a ReStore near you

If you have quality home goods/furniture or building materials to donate to donate, please fill out the donation request form today!

For commercial donations, if you have surplus or discontinued inventory and would like to donate it, please submit a commercial donation form!

Find out what HGTV's Scott McGillivray has to say about supporting your local Restore below!

The Habitat for Humanity ReStore is a home décor and building supply store that sells new and gently-used items for your home and garden. From lighting to your bedside antique table, flooring and everything in between, the ReStore sells great products at up to 80% off retail prices. 

The ReStore is mainly volunteer-run, and a social enterprise whose intent is to fund 100% of the cost of the Society while also contributing to the building of homes for families in need. This means that all donations to our build program are targeted for construction, and not overhead of the Society.

Because our ReStores operate on donations, inventory is ever-changing and never guaranteed. We may have the perfect lamp you've been looking for, or a couch that would fit perfectly in your living room;  but you'll never know if you don't come in, as these treasures don't stay in the store for long.

Our inventory is kindly donated by local corporate donors and individuals like you. 

FAQ

How do I schedule a pickup?

  • All business and commercial donors are asked to schedule a pick-up by clicking here to fill out the online form.

  • This allows donors to let us know what items are available, attach photos, choose their pickup date, provide their contact details, and request a tax receipt.

Curbside Home Pick-up:

  • FREE PICK-UP for donations left on the curbside in front or back of the house, in the driveway, in a level garage, or if it’s raining outside under a tarp.

  • Please have items within 20 ft of the curb.

  • For apartments or condos, the items can be left in the lobby, down by the garbage bins, or beside the gate at the parkade front.

How can I make a payment for In-Home Service?

  • We will email you an invoice that can be paid online with a credit card.

If Habitat for Humanity doesn’t accept my items, where else can I donate my items?

  • You may contact these organizations: the Salvation Army, Big Brothers, or 505 JUNK

  • For e-waste such as laptops, computers, and hardware, contact Return-it.ca or visit a local bottle depot

  • For all other inquiries, please visit the Recycling Council of BC at rcbc.ca 

What if I no longer require a pickup and want to cancel?

  • Please contact us 48 hours in advance. Advance notice will allow others to make a booking

  • Email donate@habitatgv.ca or reply to your confirmation email to let us know and we will cancel your pickup for you 

How do I add/remove items from my Work Order?

  • Email donate@habitatgv.ca or reply to your confirmation email to add additional items/remove items from your Work Order

Am I able to request a time for my pickup?

  • Our pickup times are between 8am and 4pm. Unfortunately, we are not able to accommodate everyone’s request for a certain timeframe.

  • You may request that the crew give you a call prior to arrival

  • For paid in-home service, you may email donate@habitatgv.ca for a better estimated time on the afternoon before your pick-up date

Do you accept mattresses?

  • Sorry, we do not accept mattresses

  • You may contact another charitable organization that accepts mattresses 

Why was my pick-up cancelled? Why did you decline my items?

  • We appreciate the generosity of all our donors, however we cannot accept all offers

  • Our ReStores do not clean/refinish items

Will you take all my items?

  • We accept a wide range of quality new and used items at ReStore. Unfortunately we receive multiple donation offers each day and cannot accept all offers and everything you have.

Can I get a tax receipt for my donation?

  • YES, of course you can!!

  • The products are receipted at fair market value based on information from multiple sources and internal knowledge as required by the Canada Revenue Agency. The item’s current condition is also taken into account

  • Tax receipts will be emailed to you after your pick-up has been completed

  • Tax receipts are issued under the name of the person donating the goods 

List of Accepted Items: 


Appliances
Cooktops, Stoves, Ovens, Dishwashers, Washers, Dryers, Microwaves, Fridges

  • Must be clean and in working condition

  • Gas appliances are not accepted

  • Must not be older than seven years

Cabinets
Please have the doors and drawers attached. Complete kitchen cabinet sets are preferred. 

  • Cabinets that are very dated, or have exposed hinges are not accepted

    • Unable to accept cabinet parts (doors, drawer slides, etc)

    • Counters must be part of a set. We cannot accept counters only.

    • Please limit sizes to 2’x5’ due to weight of stone counters. We cannot pickup broken or oversized counters.

Flooring

All flooring: min donation is 100 sq ft. Tile and carpeting must be unused. Hardwood/laminate must be boxed or bundled.

  • Carpet rolls – Max 10’x20’ (2 people must be able to lift this up)

  • Laminate/hardwood/vinyl plank – Min 250 sq ft or 5 boxes

  • Carpet Tile – min 10 full size pieces

  • Porcelain/ceramic tile –  Min 250 sq ft

  • Mosaic/accent tile – Min 100 sq ft

Furniture

Accepting a wide range of furniture items in good, resalable condition from a smoke-free home. Seeking quality fabric, leather and hardwood pieces. No office, L-shaped or particle board desks or cubicles *Exception apply for corporate donors

  • No rips, stains, faded material, or pet hair/damage

  • No sofa beds or futons: exceptions will be made if they are new or from commercial

  • No floral prints

  • No mattresses or box-springs. (new products accepted)

  • No baby furniture

  • No pianos or organs

  • Hutches or china cabinets are accepted for a $200 handling fee (not tax deductible). Buffets/sideboards are exempt.

  • We accept a very limited amount of office furniture including task chairs, white boards, sit/stand desks, waiting room furniture, etc.

Insulation
Must be new and bagged

Lawn & Garden
Landscaping material including: Brick, Stone, Cinderblock, Cultured Stone.
Outdoor lawn care tools including pressure washer, lawn mower, other power/hand tools, and planters. Outdoor furniture including loungers, dining sets, BBQs, 

  • Bricks, stone and cinderblock must be clean of mortar and on pallets for pickup.

  • BBQ’s must be in working condition. Please do not include the propane tank

  • No lawn/garden chemicals

Lumber/Trim
Minimum of 6’ long with no nails or paint. If donating more than 40 boards/sheets alternative transportation may be required. Sheet goods must be at least 4’x4’ in size. Full sheets are preferred. 

  • No drywall 

Mirrors
Must be framed. Unframed products are prone to breakage and cannot be accepted. 

Roofing
Minimum of 1 bundle in original packaging

Sheet Goods (Plywood, OSB, Drywall etc.)
Minimum ½ sheet (4’x4’)

Home Décor

Accepting housewares, art, décor, tableware

  • Please pack plates & glasses for transport (boxes will not be returned)

  • Books are only accepted when dropped off at a ReStore.

Painting Supplies

  • New paint/stain is only accepted from commercial donors. Must be in new/retail packaging.

Heating and Ventilation
Working stationary fans and heaters, air conditioners, rigid or fibreglass insulation in original packaging 

  • No furnaces, used ducting, hot water tanks, or celling fans

Lighting & Electrical
Table and Floor Lamps, Chandeliers, Breakers, Wire, Conduits, Circuit Breakers, Junction Boxes, Indoor & Outdoor LED light fixtures.

  • No fluorescent bulbs or fixtures

  • No track lighting

  • No incandescent light bulbs

  • No ceiling fans

  • We accept large volumes of new light fixtures from manufacturers/retailers. Used lighting offers may be declined.

Plumbing
Bathtubs, Sinks, Faucets New Toilets, Bathroom Accessories, Shower Pans.

  • Bathtubs must be standard size (30”x60”) and in excellent condition

  • Cast-iron sinks are accepted. Cast-iron or claw foots tubs are discretionary

  • No used toilets

  • No jetted/Jacuzzi tubs

  • No used shower pans

  • No glass shower doors

  • Please recycle used faucets and towel bars at your local depot.

Windows & Doors

Clean residential vinyl windows with undamaged frames. Maximum size 6’x6’ or a patio door. Over-height doors (taller than 80”) are only accepted on a limited basis. We reserve the right to limit the number of items donated.

  • No flat panel interior doors

  • Mirror or bi-fold doors are discretionary

  • No glass shower doors

  • Vinyl frames only, no wood or metal windows

  • No shutters

  • No unframed glass

  • No blinds with cords due to Health Canada regulations

Some things we can't take

If an item is not available on the list when booking a pickup, unfortunately it is not an item we accept.

  • Mattresses & Boxsprings

  • TVs & Electronics

  • Exercise Equipment & Basketball Hoops

  • Clothing, Toys

  • Linens & Soft Goods

  • Countertops (bathroom vanity tops are ok with base cabinets)

  • Hazardous Materials (ALL Chemicals, Grout, Mortar, Caulk etc.) or household cleaners

  • Ladders

  • Cement Roof Tiles

If you have a business and have a large quantity of new items, please contact Colin Lundrigan to discuss the donation opportunity. 

Although we try to take many items, there are a few exceptions, such as: dangerous goods, weapons, items with expiry dates, open containers with labels missing, ripped or torn items, unsanitary or soiled items, extremely outdated or heavily used furniture or fixtures. Essentially, can the items be sold to be used again without repair? Items are taken from the truck and moved to the showroom floor without cleaning or repair.